Access and Time Control provide complete training in the technology, software application and the use of all hardware. All training sessions are tailored to the needs of the customer and scheduled at a convenient time to take place in their own premises. The training courses are aimed at teaching the administrators how to navigate all areas of the application and how to ensure they are maximising value from the application.
Access and Time Control's support team provide a comprehensive support service to our clients, which includes Telephone support, Remote login and on-site repairs. We have a full-time, office based support team that are available to answer your questions between 9.00am and 5.00pm, each weekday, excluding Bank Holidays. Incidents can also be reported out of office hours by email, to firstname.lastname@example.org. This account will be monitored until 8.00pm each weekday to ensure an early next day response.